📄 Discover Henderson — Privacy Policy

Last Updated: May 2026
 

Discover Henderson (“we,” “us,” “our”) operates the DiscoverHenderson.com website, AI concierge services, and related digital platforms. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.
 

1. Information We Collect

We may collect the following information when you interact with our website, AI concierge (“Ava”), or services:

• Name

• Email address

• Phone number

• Business information

• Booking or inquiry details

• Visitor preferences

• Messages or interactions with Ava

• Technical data such as IP address, browser type, and device information

We do not sell or rent personal information.

2. How We Use Your Information

We use your information to:

• Provide visitor support and recommendations

• Send booking confirmations and follow‑up messages

• Deliver business membership services

• Send newsletters and updates (only if you opt in)

• Improve our website, concierge experience, and services

• Respond to inquiries

• Process payments through secure third‑party providers

• Support city‑wide tourism and community engagement

3. Email Communications

We only send email to:

• Users who opt in

• Users who request information

• Users who complete a booking or membership

• Users who interact with Ava and request follow‑up

• Businesses participating in our membership or sponsorship programs

All emails include:

• A one‑click unsubscribe link

• Our physical mailing address

• Immediate unsubscribe processing

We do not send unsolicited or purchased‑list emails.
 

4. Cookies & Tracking Technologies

We use cookies, analytics tools, and tracking technologies to:

• Improve user experience

• Measure website performance

• Personalize recommendations

• Support Ava’s ability to provide relevant responses

You may disable cookies in your browser settings.
 

5. Data Protection & Security

We use industry‑standard security measures to protect your information, including:

• Encrypted connections (HTTPS)

• Secure third‑party payment processors

• Access controls and monitoring

While we take reasonable steps to protect your data, no system is completely secure.
 

6. Third‑Party Services

We may use trusted third‑party providers for:

• Email delivery

• Payment processing

• Analytics

• AI concierge services

• Booking and reservation systems

These providers follow strict data protection standards.
 

7. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from children.

8. Your Rights

You may request:

• Access to your personal data

• Correction of inaccurate data

• Deletion of your data

• Unsubscribe from all communications

To make a request, contact us at: privacy@discoverhenderson.com
 

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent changes.

10. Contact Us

For questions about this Privacy Policy, contact: privacy@discoverhenderson.com Discover Henderson Henderson, Nevada